Hybrid vehicles, depending on the manufacturer and model, can either be wonderful, powerful, versatile vehicle’s that are great on fuel economy, OR, they can be the source of great consumer dissatisfaction. Hybrids drive very different than gasoline vehicles. Generally, the less expensive and basic the hybrid (sub-$30,000 hybrids), the greater the potential for consumer dissatisfaction. These sub-$30,000 hybrids just do not drive like gasoline cars. Many have air conditioners that shut off when waiting atRead More…
The number of repair attempts under factory warranty will vary based upon the nature of the defect, and to what degree it substantially impairs the use or safety of operating the vehicle. The general rule of thumb for the minimum number of repair attempts under warranty for a substantial defect is two (2) repair attempts. California has a “presumption period” of 18 month/18,000 from new, which “presumes” the vehicle is a lemon under a setRead More…
One of the most common (and dangerous) mis-conceptions is that the airbag will save your life. It can, or it can potentially injure you or end your life. A properly positioned drivers seat is the difference. Way too many people sit to close to the airbag. When too close, in an accident the driver cannot “ride down” INTO the airbag. Rather, it explodes (deploys) in their face. The key is to position yourself with yourRead More…
When it comes to our California Lemon Law, consumers are equally protected – regardless of what your car costs. It can be a $199/mo. lease on a Hyundai, a inexpensive (or expensive) used car still under factory warranty at purchase, or the purchase of a $209,000 Bentley. The California lemon law is fair for everybody. It’s not price dependent. It’s WARRANTY dependent. It’s also not dependent upon new or used, leased or purchased. So longRead More…
Ford’s DPS6 dual-clutch transmission is the source of vehicle owner’s complaints of transmission “shuddering”, “shaking”, “lack of power”, and other driveability complaints. There are actually two separate systems to blame for the transmission problems and failures. The first is the dual-clutch. This transmission utilizes a manual clutch with electric motors to change gears. The oil seals within the clutch assembly area fail, splaying oil onto the dual-clutch. This causes the driveability issues. There is noRead More…
I wish I could give more start about Kevin Alexander. He was professional and punctual. He walked us through everything and helped us with our Ford focus that qualified under lemon law. The clutch was first repaired at 300 miles and kept going in for repairs. We are very grateful for his time and HIGHLY recommend him.
Christina P. 1/20/2020
I had purchased a 2013 Ford Focus that turned out to have a flawed transmission system that required the clutch to be replaced every 1-2 years. The problem was well known and resulted in a class action lawsuit against Ford. For years I received mailings from Lemon Law attorneys about the car and threw them away as I hated dealing with attorneys and lawsuits from previous experiences. In 2018 I took the car in for the 4th clutch replacement. The Ford dealership wouldn't do the repair as they said I needed a new battery as they needed proper voltage to do diagnostics. It was readily apparent what the problem was as the clutch went out on these regularly and a simple test drive would have made the problem obvious, but they wouldn't do it. I was going to replace the battery, but became ill and was not able to get the car in until October of 2019, only to discover it was one week out of the extended warranty period (7 years, 100,000 miles). They suggested I call Ford to see if they would cover the $2,600 clutch replacement. Ford, of course, said no. After the call I just happen to see an old flyer from the Law Offices of William McGee that had been sitting around for who knows how long. I decided to give them a call as Ford was not willing to help at all. I spoke with a lady named Laura who was incredibly helpful and friendly. She in turn had me working with Kevin Alexander. Kevin walked my wife and I through every step telling us what paperwork we needed, what condition the car had to be in, negotiating the buyback with Ford, calling the dealership to arrange the turn in, etc. And we ended up getting far more back then I expected, about 90% of what we paid. I wouldn't have believed how effortless and painless this entire process was going to be. I cannot express how much I appreciate what Kevin did for us and how easy he made it for us.
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The Law Offices of William R. McGee A Professional Law Corporation California's Largest Lemon Law FirmSM 1-800-225-3666
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